Starting with the basics: VoIP stands for voice-over-internet protocol, and RoIP stands for radio-over internet protocol. But what’s the difference between the two, and in which scenarios should one – or both – be deployed?
All RoIP utilizes VoIP infrastructure on a two-way digital radio network. VoIP is the underlying element and, in itself, allows phone calls to be made via the internet; it’s becoming increasingly used in both professional and residential settings for the various benefits it offers.
Keep reading for advice on the difference between a RoIP or a VoIP connection and how to choose between them, which can help you to save money as well as give you access to lots of handy additional features.
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Uses for RoIP
A RoIP is very useful in certain scenarios and for businesses that incorporate any element of radio fleet operating. In these cases, it can reduce the operators’ costs and tends to be much more reliable than traditional comms options – it means fewer cabling requirements, too. RoIP operates and can be implemented like any other radio network, which makes it very appealing to many businesses.
Businesses that require a point-to-point, point-to-multipoint, or cross-band connection could benefit from RoIP, and this type of connection also allows for the establishment of radio to telephone gateway. Businesses that could make the most of a radio to dispatch console link would also do well to consider using RoIP.
Other advantages of RoIP include:
- Radio identification
- Ability to change the channel profile
- Push-to-Talk (PTT) capability
- Incorporation of a Carrier Operated Switch (COS)
For companies or users that need to cover, in their comms, large geographic areas or those wishing to incorporate more reliable (or repairable) links in their radio systems, then RoIP can be a perfect solution. Lots of commercial radio vendors, such as Motorola, already use RoIP as an inherent part of their design and functioning.
Advantages of VoIP
There are lots of benefits to installing a VoIP system, whether at home or work. The key advantage is affordability: installing VoIP is relatively cheap, and calls tend to be significantly less expensive than those made on traditional landlines. International and long-distance calls are particularly cheaper by comparison. It’s extremely easy to set up, too – your VoIP could be ready to use within just a couple of hours from signing up for a service.
If you run a business, then the scalability that VoIP allows for is an important consideration in making the switch. As many phone numbers and lines can be added as necessary, without the need for additional equipment, there is usually just a charge to upgrade to a premium service. Many businesses also appreciate the extra features that VoIP connections typically offer; these include lead routing, the facility to make a conference call, and even a virtual receptionist to route calls, take messages and relay information.
VoIP for Home Use
The best VoIP service for home use includes worldwide calling plans and also comes equipped with some useful features. Look for VoIP packages that include caller ID, voicemail, call waiting, 911 support, and three-way calling.
A residential VoIP package will include either VoIP handsets or bridging devices that can be attached to a landline handset to enable them to make and receive calls via a VoIP connection. Wireless handsets are also an option, and some providers even allow their users to access their VoIP via their smartphones.
Choosing a VoIP Provider
While RoIP is useful for certain types of businesses, VoIP connections are more likely to be beneficial for residential users. It’s important to bear in mind, however, that VoIP is totally reliant on an internet connection, meaning that it shouldn’t be entirely relied on in the event of an emergency. Having a backup means of communication is highly advisable if you decide to install VoIP in your home.
Here are the things to consider when weighing up which VoIP provider to go with:
Cost
When making price comparisons, be sure to factor in not just the base monthly or annual cost but whether there’s an extra charge for a premium service or to access the features you want.
Reliability
It’s vital to ensure that the provider can guarantee a reliable service. As part of this consideration, check your internet speed with your carrier, and assess the level of downtime.
Features
Most residential VoIP packages offer a range of features and tools to make everyday life easier, so think about the ones that are most important to you.
Customer Service
Checking out the nature of the customer service on offer by the options you’re considering is important, too. You may want to read lots of reviews from past and current customers to find out the level and quality of the support you can expect to receive.
Both RoIP and VoIP connections are perfect to be deployed in different scenarios, and which is right for you – or your business – will depend on your individual circumstances and priorities. Be sure, when looking for a provider for either, that you research thoroughly in order to best understand the differences between the two and what each can offer.
