Choosing a wireless carrier can be a daunting task, with numerous options available in the market.
Two popular choices are Visible and Total Wireless. Both providers offer competitive plans and services, but understanding the differences between them is crucial in making an informed decision.
In this article, we will look into the features, coverage, pricing, customer service, and overall value provided by Visible and Total Wireless.
Visible vs. Total Wireless
Visible:
- Unlimited Data: One flat rate.
- Uses Verizon Network: Generally strong coverage.
- No Physical Stores: Online-only service.
- Party Pay: Discounts with group plans.
- Mobile Hotspot Included: Typically at 5 Mbps.
Total Wireless:
- Tiered Data Plans: Various data allowances.
- Also Uses Verizon Network: Good coverage.
- Physical & Online Stores: More purchase locations.
- Multi-line Discounts: Save with family plans.
- Add-on Data Available: Purchase more if needed.
(Note: Plans and features may change; always consult the official websites for the most current information.)
Table of Contents
Visible: Unleashing the Power of Simplicity
Visible is a relatively new player in the wireless industry, launched in 2018 as a subsidiary of Verizon.
It aims to provide a simplified and straightforward experience for its customers, focusing on unlimited data plans and a seamless digital interface.
Features
Visible offers a range of features that cater to the needs of modern smartphone users:
- Unlimited Data: Visible’s primary offering is its unlimited data plan, allowing customers to stream, browse, and download without worrying about data caps.
- Mobile Hotspot: Visible includes mobile hotspot functionality in its plans, enabling users to share their data connection with other devices.
- International Calling: While Visible primarily focuses on domestic services, it does offer international calling options at competitive rates.
- Wi-Fi Calling and Texting: Visible supports Wi-Fi calling and texting, allowing users to make calls and send messages even in areas with weak cellular coverage.
Coverage
Visible operates on Verizon’s extensive 4G LTE network, which covers over 98% of the United States population.
This ensures reliable coverage in both urban and rural areas, making it an attractive option for those who prioritize network reach.
Pricing
Visible’s pricing structure is refreshingly simple. The carrier offers a single plan at $40 per month, which includes unlimited data, talk, and text.
There are no additional fees or taxes, making it easy to budget for your monthly bill.
Visible also provides discounts for group plans, allowing you to save even more if you join with friends or family members.
Customer Service
Visible places a strong emphasis on customer service, aiming to provide a seamless and hassle-free experience.
The carrier offers support through various channels, including live chat, social media, and email.
While some users have reported occasional delays in response times, overall, Visible’s customer service is considered reliable and helpful.
Value
Visible’s unlimited data plan at $40 per month offers excellent value for money, especially considering its use of Verizon’s robust network.
The carrier’s focus on simplicity and transparency resonates with customers who prefer straightforward plans without hidden fees or complicated terms.
Total Wireless: Affordable and Flexible
Total Wireless is a prepaid wireless provider that operates on Verizon’s network. It aims to provide affordable plans without compromising on coverage or features.
Features
Total Wireless offers a range of features that cater to different user needs:
- Flexible Plans: Total Wireless offers a variety of plans, allowing customers to choose the one that best suits their usage patterns. Plans range from 5GB to unlimited data options.
- Mobile Hotspot: Total Wireless includes mobile hotspot functionality in its plans, enabling users to share their data connection with other devices.
- International Calling: While Total Wireless primarily focuses on domestic services, it does offer international calling options at competitive rates.
- Family Plans: Total Wireless provides family plans, allowing multiple lines to share data and minutes while enjoying cost savings.
Coverage
Total Wireless operates on Verizon’s extensive network, ensuring reliable coverage across the United States.
However, it’s important to note that Total Wireless customers may experience slower data speeds compared to Verizon’s postpaid customers during times of network congestion.
Pricing
Total Wireless offers affordable plans that cater to different budgets. Prices range from $25 per month for 5GB of data to $50 per month for unlimited data.
The carrier also provides discounts for multi-line plans, making it an attractive option for families or groups.
Customer Service
Total Wireless offers customer support through various channels, including phone, live chat, and email.
While some users have reported occasional delays in response times, the overall customer service experience is considered satisfactory.
Value
Total Wireless provides excellent value for money, particularly for budget-conscious individuals or families.
Its range of flexible plans and competitive pricing make it an appealing choice for those who want reliable coverage without breaking the bank.
FAQs – Visible vs. Total Wireless
1. Which network does Visible operate on?
Visible operates on Verizon’s extensive 4G LTE network, ensuring reliable coverage across the United States.
2. Does Total Wireless offer unlimited data plans?
Yes, Total Wireless offers an unlimited data plan priced at $50 per month.
3. Can I use Wi-Fi calling with Visible?
Yes, Visible supports Wi-Fi calling and texting, allowing users to make calls and send messages even in areas with weak cellular coverage.
4. Are there any additional fees or taxes with Visible?
No, Visible’s pricing includes all fees and taxes, providing a transparent and straightforward billing experience.
5. Does Total Wireless provide family plans?
Yes, Total Wireless offers family plans that allow multiple lines to share data and minutes while enjoying cost savings.
6. Can I bring my own device to Visible or Total Wireless?
Yes, both Visible and Total Wireless support bring-your-own-device (BYOD) options, allowing you to use your existing compatible device.
7. Does Total Wireless have good customer service?
Total Wireless offers customer support through various channels, including phone, live chat, and email.
While some users have reported occasional delays in response times, the overall customer service experience is considered satisfactory.
8. Does Visible offer international calling options?
While Visible primarily focuses on domestic services, it does offer international calling options at competitive rates.
9. Can I use mobile hotspot with Visible or Total Wireless?
Yes, both Visible and Total Wireless include mobile hotspot functionality in their plans, enabling users to share their data connection with other devices.
10. Which carrier offers better value for money?
The choice between Visible and Total Wireless depends on your specific needs and preferences.
Visible’s $40 per month unlimited data plan offers excellent value for money, while Total Wireless provides flexibility and affordability with its range of plans.
11. Does Total Wireless have slower data speeds compared to Verizon?
During times of network congestion, Total Wireless customers may experience slower data speeds compared to Verizon’s postpaid customers.
12. Can I use international roaming with Visible or Total Wireless?
Visible does not currently offer international roaming services.
Total Wireless provides limited international roaming options, but it’s important to check the specific countries and rates before traveling.
13. Are there any hidden fees with Total Wireless?
Total Wireless provides transparent pricing, and there are no hidden fees.
However, taxes and regulatory fees may apply and vary depending on your location.
14. Can I switch carriers while keeping my phone number?
Yes, both Visible and Total Wireless support number porting, allowing you to switch carriers while retaining your existing phone number.
15. Which carrier has better customer reviews?
Customer reviews for both Visible and Total Wireless are generally positive, with users praising their respective features, coverage, and pricing.
However, individual experiences may vary, so it’s advisable to consider your specific needs and preferences when making a decision.
Summary – Visible vs. Total Wireless
Both Visible and Total Wireless offer competitive plans and utilize Verizon’s network to provide reliable coverage.
However, there are key differences to consider when choosing between the two:
- Visible: Visible focuses on simplicity, offering a single unlimited data plan at $40 per month. It provides a seamless digital experience and is ideal for those who prioritize unlimited data and straightforward pricing.
- Total Wireless: Total Wireless offers a range of plans catering to different budgets and usage patterns. It provides flexibility and affordability, making it an attractive option for families or individuals seeking cost-effective options.
Ultimately, the choice between Visible and Total Wireless depends on your specific needs and preferences.
Consider factors such as data usage, budget, and desired features to make an informed decision.
