Navigating a foreign country can be intimidating. The modes of ground travel or ride-sharing (if it exists in the country you’re going to) can be totally different.
For Vietnam, Grab app is the equivalent of Uber. It’s a safe, secure, and easy way to get around the country.
If you’re new to Vietnam, or if you’re just visiting, here’s everything you need to know about using Grab to get around.
Table of Contents
What is Grab?
Grab is a ride-sharing app that allows users to book cars, motorbikes, and taxis with the tap of a button.
It’s available in over 100 cities across Southeast Asia, including Hanoi and Ho Chi Minh City (Saigon) in Vietnam.
How do I use Grab?
Using Grab is simple. Just download the app and create an account. Then, input your destination and choose your vehicle type. You’ll be able to see the fare estimate before you confirm your ride.
Once you’ve booked your ride, you’ll be able to track your driver in real-time on the map. You can also contact your driver directly through the app.
How do I pay for Grab?
Grab offers several payment options, including cash and credit/debit card.
For some ride types, you can also pay with GrabPay, which is Grab’s own digital wallet.
Is Grab safe?
Yes, Grab is safe. All drivers undergo a strict screening process before they’re allowed on the platform.
In addition, all rides are tracked in real-time, so you can see exactly where your driver is at all times.
If you have any trouble during your ride, you can contact Grab’s 24/7 support team for help.
How much does Grab cost?
Grab fares depend on a few factors, including the type of vehicle you choose, the distance of your ride, and the time of day.
In general, Grab is cheaper than taking a traditional taxi. You can see the fare estimate before you confirm your ride, so there are no surprises.
So there you have it! Grab is the Uber of Vietnam and is a great way to get around the country. Whether you’re new to Vietnam or a seasoned traveler, Grab is a convenient and affordable option for getting around.

Grab app – FAQs
What is Grab?
Grab is a ride-sharing app that allows users to book cars, motorbikes, and taxis with the tap of a button.
It’s available in over 100 cities across Southeast Asia, including Hanoi and Ho Chi Minh City (Saigon) in Vietnam.
How do I use Grab?
Using Grab is simple. Just download the app and create an account. Then, input your destination and choose your vehicle type. You’ll be able to see the fare estimate before you confirm your ride.
Once you’ve booked your ride, you’ll be able to track your driver in real-time on the map. You can also contact your driver directly through the app.
How do I pay for Grab?
Grab offers several payment options, including cash and credit/debit card.
For some ride types, you can also pay with GrabPay, which is Grab’s own digital wallet.
Is Grab safe?
Yes, Grab is safe. All drivers undergo a strict screening process before they’re allowed on the platform.
In addition, all rides are tracked in real-time, so you can see exactly where your driver is at all times.
If you have any trouble during your ride, you can contact Grab’s 24/7 support team for help.
How much does Grab cost?
Grab fares depend on a few factors, including the type of vehicle you choose, the distance of your ride, and the time of day.
In general, Grab is cheaper than taking a traditional taxi. You can see the fare estimate before you confirm your ride, so there are no surprises.
Do I need a Vietnamese SIM card to use Grab?
No, you don’t need a Vietnamese SIM card to use Grab. However, we recommend getting one as it will make it easier for you to communicate with your driver and contact Grab’s customer support if needed.
What’s the difference between Grab and Uber?
Grab is the leading ride-sharing app in Southeast Asia, while Uber is the leading ride-sharing app in the world. Both apps offer similar services, but Grab is generally cheaper than Uber.
How do I get a Grab car to pick me up at the airport?
When you input your destination in the app, just type in the name of your terminal followed by “airport.” For example, if you’re arriving at Tan Son Nhat International Airport in Ho Chi Minh City (Saigon), you would type in “Tan Son Nhat International Airport.” Then, choose your vehicle type and confirm your ride.
Your driver will meet you at the arrivals gate with a sign that has your name on it.
So there you have it! Grab is the Uber of Vietnam and is a great way to get around the country. Whether you’re new to Vietnam or a seasoned traveler, Grab is a convenient and affordable option for getting around.